Reference

langit33 Legal: Know Your Account Terms

Clear Legal terms help you decide whether to open an account: we set out access conditions, identity checks, wallet records and the route for questions before you enter…

Access conditionsAccount checksPolicy contact
langit33 langit33 Legal: Know Your Account Terms
POLICY HELP

Three Routes For Legal Questions

A clear support path matters when a Legal question concerns access, identity or a wallet record.

Terms request Ask about a Legal clause through the account support path.
Payment record For a policy question about DANA, OVO, GoPay or QRIS, keep the receipt reference…
Access concern If phone verification prevents account access, use the access-help route and state whether you…
DATA CARE

How We Apply Legal Requests

Legal handling is practical: we connect each request to the account record, protect the details needed for verification, and avoid keeping material longer than the stated retention need.

Data handling

We use account details to manage access, verify a phone number and answer Legal requests. Payment references are considered in context, so a DANA or QRIS query can be matched without broad disclosure.

Cookie use

Cookies may keep a session working between the login page and policy page. They do not replace phone verification, and you can ask support what cookie-related setting or record your request concerns.

Account security

Use your own phone number and keep login details private. When access details change, our verification step helps connect the request to the correct account before Legal action is considered.

Record retention

We retain account and payment references for the period needed for access checks, transaction matching and policy handling. Ask support which record your request concerns and what change route applies.

Change request

To request a correction, name the inaccurate field and provide the registered contact detail. We may ask for phone verification before changing an account record connected with Legal access.

Contact ownership

Send Legal questions through the account support route rather than sharing private records in public channels. Include your account contact and the relevant clause so our team can identify the request.

Legal Answers Before Account Access

These Legal answers address the questions we expect before an Indonesian account is opened. They cover local eligibility, account records, payment references, cookies, correction requests and the contact path, so you can understand the policy before completing phone verification.

It covers account access conditions, phone verification, payment-record handling, cookies, retention, correction requests and policy contacts. Availability depends on local law, so check your local position before opening an account.

Access depends on local law. Read the Legal notice for the applicable condition, then use your own verified phone number during the account step if access is permitted in your location.

Phone verification links an access request to the correct account record. It helps us handle Legal changes, protect account details and investigate a wallet reference without confusing two separate accounts.

We use the relevant receipt or payment reference to match a Legal request with an account record. If a detail does not match, support may ask for clarification before making a record change.

Yes. Use the account contact route, identify the field that needs correction and provide your registered contact detail. We may request phone verification before changing data connected with Legal access.

Cookies can maintain a browser session between account and policy pages. They do not replace phone verification. For a cookie question, contact support with the page or setting involved.

Use the account support route and name the relevant Legal section. Include your registered contact detail and any related receipt reference, but do not send private account credentials in the request.